Scottish Accessories Shoppe & Kilt Hire offers a 100% MONEY BACK GUARANTEE for any of our products returned within 30 days of receipt, no questions asked. Simply return the product to us & we will refund the price of the goods, provided the goods are returned in the same condition as they were sent & its original packaging. Proof of purchase must accompany all returns. In all refund or exchange instances we request that you complete the Product return form and request an RMA number.
For refunds due to change of mind, please just post the item back along with a brief email explaining your wishes, & we will refund the money for the purchase back to your account. Postal costs will not be included in your refund.
In the unlikely event of a faulty product, Scottish Accessories Shoppe & Kilt Hire can provide you with two (2) options. We can either exchange the faulty items for a new one at no extra cost to you, or you can post the item back to us & we will provide you with a full refund including postage costs. Please advise your preferred option as part of the Product Return form including a brief explanation of the fault.
In all cases, please return your item/s in the original packaging to SCOTTISH ACCESSORIES SHOPPE & KILT HIRE PO BOX 36 CROYDON NSW 2132 (Attn: The Manager).